CORPORATE CITIZENSHIP

PEOPLE / HUMAN RESOURCES

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promotions was 51% and in the year 2000 the figure was only 21%.
As cross-functional teams become more common throughout the company, diverse backgrounds and experience are increasingly important for senior executives. Ann Bailey had worked in Consumer Health, Technical Operations and launched the Pharmaceutical Division’s IQP (Innovation, Quality, Productivity) initiative before being named Head of Corporate Communications last year.
Maeve Devlin joined a predecessor company of Novartis in conjunction with construction of a new manufacturing plant in Ringaskiddy, Ireland. A decade later, she transferred to Switzerland – initially as head of multipurpose production, but since 2004 as Head of Chemical Operations Switzerland – a post carrying responsibility for four key production sites.
Despite the emphasis on internal succession, however, there is still ample opportunity at Novartis for external hires as well. Ludwig Hantson joined Novartis in 2001, as Head of Commercial Development at the Pharmaceuticals Division. Then, in a succession of positions outlined in OTR discussions, Mr. Hantson became head of the Neuroscience Business Franchise, then Head of Pharma at Novartis Canada,
before assuming his current position, Head of Region Europe for the Pharmaceuticals Division, at the beginning of last year.
Amid the rapid increase in the number of participants in the OTR process, Group Human Resources has worked hard to improve execution of the annual reviews. During 2005, more than 600 Basel-based line managers participated in a special OTR training program led by Dr. Brokatzky- Geiger. The aim was to fine-tune collection and analysis of data, as well as to strengthen managers’ sense of ownership of the talent development processes.
“We want people to understand this better,” Dr. Brokatzky-Geiger says. “OTR isn’t just a form you fill in and send to HR. The ability to build a talent pipeline is a key indicator in every manager’s performance.”

MENTORING PROGRAMS
Mentoring is an increasingly important instrument for professional and career development at Novartis, complementing a broad array of corporate learning programs run in collaboration with renowned institutions such as Harvard Business School, Stanford Business School and INSEAD.
For several years, mentoring programs led by ECN members and other top executives
have been an essential part of grooming high-potential executives for new roles.
Mentoring also is an established feature of leadership development at key functions and Business Units at both the Pharmaceuticals and Consumer Health Divisions. At the Pharmaceutical Division’s Development function, more than 100 high-potential associates took part in mentoring programs during 2005.
And the Technical Operations (TechOps) function broadened a four-year-old program by both expanding the number of participants, and introducing cross-functional mentoring. The TechOps program paired almost 200 high-potential associates with experienced mentors, including leadership teams at both Chemical Operations and Pharmaceutical Operations. Tech Ops also shifted several of its mentors to new crossfunctional programs at the Pharmaceuticals Division’s Development and Pharma Affairs functions.
At the Consumer Health Division mentoring has been a career springboard for female executives who head US operations for three of the Division’s five Business Units. Karen Gough, US Head of CIBA Vision, Jan Coneely, US Head of Medical Nutrition, and Diane Jacobs, US Head of the Gerber Business Unit, participate
 
NOVARTIS GROUP BUSINESS REVIEW 2005