2002 Management’s Financial Review

 
  General

We sell everything necessary to build, maintain, install and overhaul residential and small commercial swimming pools, including:

  • swimming pool equipment;
  • parts and supplies;
  • chemicals;
  • cleaners;
  • packaged pools;
  • liners;
  • filters;
  • heaters;
  • pumps;
  • lights;
  • repair parts; and
  • other equipment.

Since 1999, we have significantly increased our offering of complementary products including:

  • building materials;
  • electrical supplies;
  • toys and games;
  • water features such as fountains; and
  • spas and spa accessories.

We primarily sell to:

  • swimming pool remodelers and builders;
  • retail swimming pool stores; and
  • swimming pool repair and service companies.

These customers are mostly small, family owned businesses with relatively limited capital resources. We maintain a strict credit policy. In the past, losses from customer receivables have been within our expectations.

Our expenses consist primarily of (i) the cost of products purchased for resale and (ii) operating expenses which are primarily related to labor, occupancy, freight, marketing, and selling and administrative expenses. We compete for business and may respond to competitive pressures by lowering prices in order to maintain our market share. Such measures adversely affect our gross margins and operating results.

We calculate same store growth by excluding the following service centers from the calculation for 15 months:

  • New service centers opened within the past 15 months;
  • Service centers acquired within the past 15 months;
  • Service centers consolidated with acquired service centers; and
  • Service centers that experience market disruption due to their location in the immediate market areas of those mentioned above.

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