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Financial Profile

Crawford & Company, (CRD.A/CRD.B:NYSE) based in Atlanta, Georgia, Crawford & Company (www.crawfordandcompany.com) is the world's largest independent provider of claims management solutions to insurance companies and self-insured entities, with a global network of more than 700 offices in 67 countries. Major service lines include workers' compensation claims administration and healthcare management services, property and casualty claims management, class action services and risk management information services. The Company's shares are traded on the NYSE under the symbols CRDA and CRDB.
 
Approximate Employees: 8,105
FYE 12/31
2002
2001
2000
1999
Net Revenues ($000)
699,390
725,539
712,174
701,926
Net Income ($000)
24,512
29,445
25,348
39,264
Net Income Percent Change (%)
na
16.16
na
42.96
Profit Margin (%)
3.50

4.06

3.56
5.59
Shareholders Equity ($000)
159,431
188,300
217,767
250,279
Return Shareholders Equity (%)
13.02
13.52
10.13
16.36
Shareholders Equity/Share
3.28
3.88
4.45
4.96
Earnings per share
0.50
0.61
0.52
0.78
Class A Dividends
0.32
0.56
0.55
0.52
Class B Dividends
0.32
0.56
0.55
0.52
Shares Outstanding (000)
48,622
48,559
48,933
50,498

Company reported for the third quarter ended 9/30/03 a net loss of $(3,726,000) or $(0.08) per share on total revenues of $184,084,000 vs. earnings of $5,637,000 or $0.11 per share on total revenues of $186,359,000 for the same period last year.

Company reported for the nine months ended 9/30/03 earnings of $5,574,000 or $0.11 per share on total revenues of $547,584,000 vs. earnings of $18,671,000 or $0.38 per share on total revenues of $553,616,000 for the same period last year.

COMPANY CONTACT: John F. Giblin, Chief Financial Officer; (404) 847-4571
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